Aetna is one of the nation’s leading diversified health care benefits companionships, providing an estimated 44 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance commodities and related services, including medical, pharmacy, dental, behavioral health, group life and disability contrives, and medical management capabilities, Medicaid health care management services, proletarians’ compensation administrative services and health information technology products and services. Aetna’s purchasers include employer radicals, souls, university student, part-time and hourly proletarians, health plans, health care providers, governmental units, government-sponsored contrives, labor the organizations and expatriates. For more information, go to

To learn more about our company/products contact us
Aetna Senior Supplemental Insurance
800 Crescent Centre Drive, Suite 200
Franklin, Tennessee 37067

Website technical assistance team


For assistance with any website technical issues, please contact us as indicated below.

(All other inquiries should be directed to one of the other teams.)

800 587.5139 (Monday – Friday, 8:00am – 5:00pm CST) or

Physicians, health care professionals and providers:

For the claim submission process, Refer to Claim Submission Guide

If you’d like to use the postal service to send your Medicare correspondence, use this address:

Aetna Senior Supplemental Insurance.
PO BOX 14770, Lexington KY 40512

For assistance with any policy related inquiries

Please use the contact information below that is associated with the underwriting company of your policy.

Aetna Health and Life Insurance Company (Medicare Supplement)
American Continental Insurance Company (all products)
Continental Life Insurance Company of Brentwood, Tennessee
(all products)
800 264.4000 or

Aetna Life Insurance Company (Medicare Supplement)
Aetna Life Insurance Company (Cancer and Heart Attack or Stroke)
888 624.6290, TTY/TDD 711 or

Genworth Life and Annuity Insurance Company (Medicare Supplement)
Genworth Life Insurance Company (Medicare Supplement)
877 825.9337 or




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